Depot Service Program - Ricoh Scanners Skip to main content


With Depot, your repair is in the mail

The unit replacement alternative.

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Depot Mail-in Service

Depot - the unit replacement alternative

About Depot Scanner Service

The Depot Service program is designed to provide mail-in unit repair service for those customers requiring asset tag tracking or who prefer to retain their existing scanner. Depot service is available for all workgroup, departmental, network and low-volume scanners (excluding the fi-6770 & fi-7700). Depot, in-warranty upgrades the standard limited warranty to 12-months of coverage. Depot, post-warranty is available after the limited warranty period.

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Advantages of depot scanner service

  • Includes spare parts, labor and one-way shipping back to customers for verified hardware failures
  • A good alternative for customers who need to retain their units
  • Includes phone support to help reduce downtime


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