Environment
For more than a decade, PFU America, Inc. (PAI) has made a significant, sustainable investment in enterprise-wide initiatives, from reducing our carbon footprint, to eliminating lead and other harmful wastes from our supply chain and products, to broad recycling and reuse programs and reforestation projects. We continue to invest in innovation and programs that are good for both the environment and our business.
In addition, while observing all environmental regulations in our business operations, we are actively pursuing environmental protection activities on our own initiative. Through our individual and collective actions, we will continuously strive to safeguard a rich natural environment for future generations.
EPEAT® is a comprehensive environmental rating that helps identify greener computers and other electronic equipment. To see a list of EPEAT Qualified Ricoh Document Scanners and Printers, Click Here. The EPEAT system was conceived and developed through the collaboration of stakeholders from the business, advocacy, government and academic arenas. EPEAT is used by hundreds of companies, universities and government agencies in dozens of countries. Its rigorous requirements and searchable product database let buyers bypass marketing hype and confusing specifications. For participating manufacturers, EPEAT is a chance to showcase and validate greener designs and cleaner production. EPEAT is a powerful tool for enhancing the sustainability performance of virtually any organization.
For more information about the EPEAT Imaging Equipment Program, click here.

Program Criteria
- 4.3.3.1 Required—Notification regarding the identification of both materials and components that have hazardous characteristics or special handling needs
- 4.3.4.1 Required—Preparation of product end-of-life characterization report
- 4.4.1.1 Required—Early failure process
- 4.4.3.1 Required—Spare parts
- 4.5.1.1 Required—ENERGY STAR
- 4.6.1.1 Required—Provision of product take-back service
- 4.7.2.1 Required—Public disclosure of key environmental aspects
- 4.4.2.1 Optional—Product upgradeability
- 4.6.1.2 Optional—Provision of take-back service for broader scope of product
- 4.7.2.2 Optional—Public disclosure of supply chain toxics
- 4.8.4.1 Optional—Provision of take-back service for packaging
- 4.9.1.1 Allow use of general office paper with renewable content, recycled content, and that is chlorine free
- 4.9.2.1 Documentation that product does not prevent the use of non-manufacturer cartridges and non-manufacturer containers
- 4.9.3.1 Cartridge/Container Take-back Program
- 4.9.3.2 Annual Results of Collected Cartridge/Container (Toner)
- 4.9.3.3 Annual Results of Collected Cartridge/Container (Plastic)
- 4.9.4.1 Documentation that the cartridge or container is not designed to prevent its reuse and recycling
4.3.3.1 Required—Notification regarding the identification of both materials and components that have hazardous characteristics or special handling needs
For information on materials and components exhibiting hazardous characteristics or requiring Special with Special Handling Needs, please click here. We will make this information available within one year after the equipment is put on the market.
For Preparation of a product end-of-life characterization report that provides guidance for the effective processing of the materials identified in EU WEEE Directive 2002/96/EC, Annex II.
We will make this information available within one year after the equipment is put on the market.
Fill-out the “Contact Us” form in the button link below. We will respond within 5 business days after receipt of the form.
Contact UsTo comply with the EPEAT program for Early failure process, we offer warranty coverage, extended warranties and/or service contracts to cover a period of one, two, three years or multi-year (for which additional fees may apply) and are based upon the type of product. For further information, please contact your local sales or service representative.
Spare parts are available five years from the product discontinuance date. After five years, spare parts availability for a discontinued model may not be available.
ENERGY STAR is a U.S. Environmental Protection Agency (EPA) voluntary program that helps businesses and individuals save money and protect our climate through superior energy efficiency.
You can visit energystar.gov to view the Energy Star Imaging Equipment and click on the “Product Finder” Explore models button.
To learn more about our Environmental Aspects, please click here.
For information on product upgradeability, for scanners please click here.
For MFP/Printers, please click here.
We have a long-standing practice of responsible environmental stewardship, we offer customers convenient recycling options for our products, including scanners, monitors, keyboards, cameras and projectors.
For more information regarding scanners, monitors, keyboards, cameras and projectors recycling, click here.
For more information regarding MFP/Printers recycling, click here.
For addition information, you can also:
Take-Back Service 2022
Mandatory Recycling 21,236 lbs.
Voluntary Recycling 1,351 lbs.
Total Recycling 22,587 lbs.
We encourage customers to use the recycling options available to them for packaging material in their locality, in order to help minimize CO2 emissions. In addition, we offer a Take-back program for non-fiber based packaging material. You can pack and ship items to us at your expense, using your preferred carrier, and we'll absorb the cost of recycling returned items. We cannot accept packages whose shipping costs are not paid by the sender.
For more information, fill-out the “Contact Us” form in the button link below. We will respond within 5 business days after receipt of the form.
Contact Us4.9.2.1 Documentation that product does not prevent the use of non-manufacturer cartridges and non-manufacturer containers
Although the design of the Ricoh Americas imaging devices does not prevent the use of non-OEM cartridges and containers, Ricoh recommends the use of Ricoh manufactured, or approved, parts and supplies. The use of non-genuine Ricoh replacement parts or supplies may void the limited warranty.
Ricoh Americas advocates the use of local recycling of toner and ink containers. In addition, Ricoh offers a Take-back program for toner/ink cartridges and containers. For more information, please click here.
PAI Recycling Breakdown for 2024 | ||
A) Total volume of products collected | 20.478 (metric tons) | |
B) Total tonnage of materials sent to the following end-of-life methods as a proportion of total collected weight of cartridges and containers: | ||
1) Reuse of components | 0 (metric tons) | 0% |
2) Material recycling | 7.16 (metric tons) | 35% |
3) Waste to Energy | 0 (metric tons) | 0% |
4) Material in Storage, pending processing | 0 (metric tons) | 0% |
5) End of Life/Refinery | 0.385 (metric tons) | 2% |
6) Recycling and Transfer Station | 12.934 (metric tons) | 63% |
Ricoh Americas confirms that neither Ricoh Americas nor its recycling vendor(s) dispose of, through incineration or landfill, any Ricoh Americas residual toner, toner container and/or cartridge used in EPEAT registered imaging equipment and returned through the Cartridge/Container Take-back program.
Ricoh Americas and our recycling vendor(s), for EPEAT toner materials, confirm that 25% or less of the toner material goes to waste-to-energy, unless dictated by applicable local, national, or regional regulations.
Ricoh Americas confirms that neither Ricoh Americas nor its recycling vendor(s) dispose of, through incineration or landfill, any toner container or cartridge Plastic material used in EPEAT registered imaging equipment and returned through the Cartridge/Container Take-back Program.
Ricoh Americas and our recycling vendors, for EPEAT Plastic materials, confirm that 25% or less of the Plastic material goes to waste-to-energy, unless dictated by applicable local, national, or regional regulations.
Ricoh-PAI Annual Results of collected Plastic material: | CY 2024 |
Plastic material - reused or recycled | 0 (metric tons) - 0% |
Plastic material- in storage pending process | 0 (metric tons) - 0% |
Plastic material- waste to energy | 0 (metric tons) - 0% |
Plastic material- Total | 0 (metric tons) |
4.9.4.1 Documentation that the cartridge or container is not designed to prevent its reuse and recycling
In Ricoh Americas continuing efforts to support environmental sustainability, all Ricoh Americas manufactured cartridges are not designed to prevent reuse or recycling. Ricoh Americas offers take-back programs for responsible recycling. For more information, please click here.
ENERGY STAR is a U.S. Environmental Protection Agency (EPA) voluntary program that helps businesses and individuals save money and protect our climate through superior energy efficiency. ENERGY STAR Imaging Equipment Product List/Imaging Equipment.
As a green company, we strive to minimize the environmental impact of our products throughout their lifecycles. We recognize that protecting the environment is a corporate obligation and an essential business requirement. We offer customers several recycle and trade-in options that meet US standards R2 and e-Stewards and additional regulations getting the most for aging technology and minimizing the impact on the Environment. For more information on our Recycling and Trade-In Programs, please call our sales team at 1-888-425-8228.
Recycling Program information can be found here.
Battery Recycling Program information can be found here.

ISO 14000 is a family of standards related to environmental management that exists to help organizations (a) minimize how their operations (processes etc.) negatively affect the environment (i.e. cause adverse changes to air, water, or land); (b) comply with applicable laws, regulations, and other environmentally oriented requirements, and (c) continually improve in the above. For more information, please visit: https://www.pfu.ricoh.com/global/about-us/iso-certification/.

For More Information
Contact us for information on any EPEAT Criteria. We will provide the information required. Some criteria's will be provided within one year or five years after the device is shipped to the market accordingly.
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