How Tungsten Automation’s Intelligent Automation suite speeds up work while raising security standards
Businesses in every sector are undergoing digital transformations. They aren’t just digitizing their physical documents; they’re digitalizing their workflows. As materials and processes make their way into digital space, raising efficiency gets easier and easier. That’s thanks, in part, to businesses like Tungsten Automation.
What is Tungsten Automation? Tungsten Automation is an intelligent automation company breaking ground in workflow improvement. Its software solutions make it faster, easier, and more secure to capture, route, and capitalize on data. Here’s how Ricoh and Tungsten Automation partner to improve document workflows.
What is Tungsten Automation?
Digital transformation was in its infancy 40 years ago. That’s when a company called Kofax became a leader in the space. What is Kofax? It’s the name Tungsten Automation used until January 2024. The newly rebranded organization continued to innovate throughout those 40 years. Where it once led digital transitions, it’s now a global leader in intelligent automation.
So, what is Tungsten Automation offering these days? Here are some of its flagship products.
Tungsten ControlSuite
Tungsten ControlSuite focuses on document automation and security. It houses printing, document capture, and workflow process automation under a single digital roof. With multichannel capture integration, ControlSuite can pull in data from any number of sources. That includes print, as power optical character recognition (OCR) can turn scanned images into text documents.
Workers can then use augmented multi-function displays (MFDs) to access automations. A simple user interface lets them connect these automations to business systems. From there, they can easily route scanned documents, pull information, and maintain security.
Tungsten Capture
Tungsten Capture provides intelligent document processing. In this case, that means pre-built artificial intelligence (AI). It ingests, classifies, and extracts data from documents. When combined with Ricoh scanners, you get production-level scanning and indexing. That includes both structured and unstructured documents. Plain text, barcodes, checkboxes — you name it, Capture can process it. It also provides integrated analytics to help spot bottlenecks.
Tungsten TotalAgility
Tungsten Automation offers its own business process management (BPM) platform. TotalAgility is designed to make the most of content workflow automation. In addition to document processing, it can handle the business process end-to-end with dynamically generated business events. These tasks can be assigned automatically, making the most of on-demand workforce capacity. Plus, configuration is simple thanks to low-code and no-code controls.
Did You Know?:TMC named the RICOH fi-8170 as a Future of Work Product of the Year. TMC recognizes "companies that showcase the most innovative and disruptive products and solutions that have positively supported hybrid work experiences across the globe." Click here to learn more.
What is Tungsten Automation used for?
Tungsten Automation offers a wide variety of solutions to meet the needs of many kinds of companies. Its main targets are midsize to enterprise businesses that use a lot of documents. But there are innumerable ways to use Tungsten Automation effectively.
Here are some examples to consider:
- Government organizations might use Capture to rapidly digitize paper records. That could help them meet important standards such as the Federal Agencies Digital Guidelines Initiative (FADGI) and power faster and better-informed decision-making.
- Financial institutions could use TotalAgility to automate Know Your Client (KYC) and customer onboarding. That can remove unnecessary repetition and lead to an improved customer experience.
- Hospitals and other healthcare providers might use ControlSuite to turn paper claims into digital ones. That would let them automate processing, from data extraction through validation and adjudication. That can lead to faster and more accurate processing.
- Insurance companies can use Tungsten TotalAgility to combat fraudulent claims. With machine learning and data analytics, TotalAgility can spot suspicious claims and flag them. That mitigates the risk of fraud and protects their bottom line.
- Supply chain companies might use TotalAgility to keep their workflow automations in a single secure system. That can enhance collaboration and compliance with every stakeholder in the chain.
Why Tungsten Automation is a Ricoh partner
Collaboration is the key to any successful project. At Ricoh, we believe that partnering with leading software vendors helps us point our customers toward the right solution for them. It also lets us ensure that our products work with the best in the business. The result is a positive feedback loop that benefits all three parties.
Ricoh customers are awash in documents, physical and digital. They need tools that can structure and centralize their data. They also need to route that data appropriately and keep it secure at all times. If they can do all of that quickly and without much user input, even better.
These are precisely the functions Tungsten Automation provides. Ricoh scanners serve as the onramp to its digital ecosystem. Our superior imaging technology integrates seamlessly with TotalAgility and gives all the solutions in the Tungsten Automation suite the best raw materials possible. That keeps automations working accurately and consistently.
Did You Know?:The fi-8170 sets a new standard in image quality by combining best-in-class image processing with a proprietary color-matching processor. Learn more here.
Our recommendation: RICOH fi-8170
Tungsten Automations products work best with high-quality document scans. We take great pride in having spent the last 50+ years researching, designing, and developing some of the most advanced and powerful electronics in the world, including our professional grade fi and SP series of scanners.
Built to purpose for the most demanding document handling jobs, fi and SP scanners are capable of processing tens of thousands of pages per day at the highest levels of accuracy. Their intuitive integration capabilities with all existing work suites minimize time-to-value for businesses looking to invest in tools that will pay dividends for years to come.
The fi-8170 is Ricoh’s flagship scanner for a reason. It doesn’t just fly through scans at 70 duplex pages per minute. It does so with pristine image clarity, which makes its scans ideal for automatic document processing. Plus, its 10,000-page expected daily volume and sturdy design make it well-suited for high-volume work. Click here to learn more or shop the rest of our production scanner line.